Intelligent Enterprise Workforce Rostering & Scheduling Software
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The global Aviation industry is a complex and dynamic working environment. Despite air traffic volumes reportedly recovering, the pressure remains on operators and handlers to maintain and even grow market share. However, with losses still predicted for the industry, the challenge remains how to balance extremely tight operational margins against passenger expectations for competitive fares and excellent customer service. Operators strive to generate efficiencies and cost controls where possible to provide the "wriggle factor" for increasing margin share.
Fleet and ground support equipment provide reasonably rigid cost overheads. Therefore, the flexible asset available to operators is the workforce, which typically forms some 50% to 60% of operational cost. Creating efficiencies from the workforce requires consideration of many factors - contracts, working agreements, skilling and operational constraints (and seniority - in some countries). All of these have an impact on the design and planning of staff rosters.
Typically, rosters are created manually with the aid of Excel spreadsheets. Taking into consideration factors such as labour agreements, staff preferences, seniority, variable workload and skilling requirements becomes a very challenging exercise for a staff planner. This is why Enterprise Workforce Scheduling solutions are so important.
These systems enable operators to quickly and intuitively explore the benefits of alternative rosters, based on variations in labour rules, different working contracts and multi skilling. Taking all these factors into consideration in manual roster planning is difficult and very time consuming, particularly as the workload requirements within an Airport are constantly changing throughout the day and across the week.
This is where Rostima's Enterprise Workforce Management solution for the Aviation industry can help.